Privacy Policy

Last Updated: August 25, 2026

At Souqiyat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

  • Full name
  • Delivery address
  • Billing address, where applicable
  • Phone number
  • Email address
  • Order details and purchase history

Payment Information

When you make a payment, your payment information is processed through our third-party payment providers. Souqiyat does not directly store your complete credit or debit card details.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website or source

We may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Confirm and communicate about your orders
  • Provide customer support
  • Process payments
  • Improve our website, products, and services
  • Prevent fraud and unauthorized transactions
  • Send important service-related communications
  • Send promotional communications where permitted and where you have provided appropriate consent

3. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment processors
  • Delivery and logistics providers
  • E-commerce and website service providers
  • Marketing and analytics providers
  • Customer support services

These parties only receive information necessary to perform their services.

We may also disclose information when required by applicable law, regulation, legal process, or governmental authority.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart functioning
  • Remember your preferences
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant marketing and advertising

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.

5. Marketing Communications

With your permission, we may contact you about new products, special offers, promotions, or other updates.

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email.

Please note that you may still receive essential communications related to your orders or account.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide services
  • Maintain business and transaction records
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements

When information is no longer required, we may securely delete or anonymize it.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Souqiyat is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

9. Children's Privacy

Our website is not intended for children to provide personal information without appropriate parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable laws.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information

To exercise any applicable privacy rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Souqiyat
Email: suqiyat@gmail.com
Website: Souqiyat